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You just started a new job in customer support, and your coworkers have their own rules.
Released 05 Oct 2026
You just started a new job in customer support, and your coworkers have their own rules. Your mission: resolve real complaints while secretly slipping a daily hidden word into every email without Quality catching on. Can you blend it in?
Developed by Torrevieja Videogame Studio · Published by Torrevieja Videogame Studio





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You just started a new job in customer support, and your coworkers have their own rules. Your mission: resolve real complaints while secretly slipping a daily hidden word into every email without the strict Quality department catching on. Can you blend it in?
Welcome to your new job You arrived at the office expecting a normal job answering emails, but you quickly discover how the team actually survives the daily grind. Helping customers is secondary; the real challenge is the underground game your coworkers play every single day.
The daily challenge Every shift, the staff picks a specific word. Your goal is to write tech support emails that solve the customer's problem, but you must weave that secret word into your reply as naturally and seamlessly as possible.
Beware of the Quality Department The system is watching you. If the word feels forced, doesn't fit the context, or sounds like you are mocking the customer, the Quality department will flag your evaluation and fail you. You will have to rack your brain to camouflage absurd concepts inside the most formal corporate apologies.
Writing under pressure: Type convincing solutions to angry customers while following the team's unwritten rule.
Beat the system: Find the sweet spot where professionalism perfectly hides the internal game.
Corporate survival: Keep your job safe by fooling the quality supervisors email after email.
| Platforms | Windows, macOS |
|---|---|
| Achievements | 10 |
| Age ratings |
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| Controller required | No |
| AI disclosure | The in-game Quality Control reviewer is powered by a small language model that runslocally on your own computer. When you send a reply, it reads what you wrote andanswers a fixed set of questions about it, which the game turns into your score.Every sentence the reviewer says back to you was written by hand. The model itselfnever writes any text that you see.No internet connection is required, and nothing you type is ever sent anywhere. |
| AI disclosure categories |
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| Website | Official website |
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